BBF 12 MONTHS FREE SERVICE (Valued at $99 per service visit)

At Brookvale Bike Factory, we want you to love your new bike. We are committed to selling and servicing high quality bikes that ride better and last longer than our competitors product. Guaranteed.

EVERY bike needs adjustments and servicing periodically.
Bikes will ride better and last longer if they are correctly serviced during the initial break in period.

BBF 12 months free service commitment to our customers is that we will:

  • Adjust gears
  • Adjust brakes
  • Adjust steering bearings
  • Adjust wheel bearings
  • Adjust bottom bracket bearings
  • Lubricate gear and brake cables
  • Tension spokes and true wheels
  • Torque set all component bolts
  • Safety check all components
  • Road test brakes and gears
  • Pump tyres

This service is available on every new bike purchased from BBF and is valid for up to 12 months from the date of purchase.

Note: the free adjustment service does not include repairs to bikes that have damaged or worn parts, nor does it include installation labour costs of those parts.

IMPORTANT:  Your new bike should come with a manufacturers owner’s manual. This manual contains important safety and maintenance information. BBF strongly recommends you read your owner’s manual. You can also download a copy on your bike manufacturer’s website or contact BBF for a copy.